Terms of Service for Numetra School

Last updated: 2025

Welcome to Numetra School, operated at numetrapro.com. These terms govern the use and purchase of all educational offerings, resources and materials provided by Numetra School to business customers.

1. Acceptance of Terms

By enrolling in a course, acquiring materials or engaging any service from Numetra School, you agree to these terms. If you do not agree, please refrain from any purchase.

2. Eligibility and Enrollment

Enrollment is open to legal entities and individuals having capacity to enter contracts under applicable law.

3. Orders and Fees

All charges are due in Swiss Francs. Fees must be settled in full before any materials are delivered or services scheduled.

4. Delivery of Materials and Services

Digital content is delivered via secure download links or online access. Physical materials are shipped to the address you provide. Scheduled sessions for live courses are confirmed once full payment is received.

5. Reimbursement and Cancellation Policy

5.1 Live Course Services

Cancellation made at least 14 calendar days before the start date entitles you to a full reimbursement of all fees paid. Requests made between 7 and 13 calendar days prior to start may be rescheduled once at no extra charge; if rescheduling is not possible, a reimbursement of 50% of the fees will be issued. Cancellations less than 7 calendar days before the start date or after commencement are non-reimbursable due to preparation and resource allocation.

5.2 Digital Materials and Info-Products

Requests for reimbursement must be made within 7 calendar days of purchase and before any download or access. Once materials have been accessed, the purchase is final and no reimbursement will be granted due to the nature of digital delivery.

5.3 Physical Goods

Within 30 calendar days of receipt, you may request an swap or a reimbursement of the fees paid. Items must be shipped back to Numetra School in original, unused condition at your cost. Upon receipt and inspection, the fees will be reimbursed in full.

5.4 Reimbursement Procedures

Approved reimbursements are processed back to the original payment method within 14 business days. You will receive confirmation via email upon completion of processing.

6. Rescheduling Live Sessions

Rescheduling requests for live course services may be submitted up to 7 calendar days prior to the original session date. Such requests are granted at no extra charge subject to availability.

7. Amendments

Numetra School reserves the right to modify these terms at any time. Changes will be posted on numetrapro.com and effective immediately upon posting with the updated date.

8. Contact Information

For any inquiries or to initiate a cancellation, reimbursement or rescheduling request, please use our contact form or call +41763677352. Our registered office is located at Federal Palace of Switzerland, Bundesplatz 3, 3005 Bern, Switzerland. Business ID CHE-683.720.658.